All orders are normally dispatched within 2 business days (Monday to Friday, exluding public holidays) upon receipt of an order. Actual dispatch time is contingent upon availability of merchandise and successful payment processing. Any time or date quoted by Footprints for delivery is given as an estimate and provided on a best endeavour basis. Footprints will use all reasonable endeavours to deliver in accordance with the estimated dispatch time, but cannot be held liable in any way for any shortages, errors, damages, losses or expenses incurred by the purchaser or any other entity occurring due to failure to deliver within the estimated time.
Handling & Delivery Charges
Postage and Packing is extra and delivery is by first class Royal Mail. International shipping will be subject to Royal Mail Airmail schedules.
Dispatch
Returns
Footprints to be read as "Footprints by Teresa Rich"
Customers wishing to return goods to Footprints must e-mail: info@reflexologyuk.org to advise us that you wish to return an item. Customers may return goods without any reason provided they notify Footprints within 7 days of delivery and return goods within 15 days of delivery providing they are unused, in A1 Condition and contained in their original packaging. Goods returned without reason not meeting these specifications will not be accepted and no refund, replacement or credit will be issued. Costs of shipping and insuring any returns will be borne by the customer until in the receipt of Footprints.
Before carrying out any therapy, it is important that the client consults their doctor, if they suffer from any health problem, or special conditions, or are in doubt as to the suitability of the treatment.